Payment Policy

 

Effective Date: August 29, 2026

At Kryviia, we believe every home organization purchase should come with clear, transparent payment terms and straightforward billing. This Payment Policy explains which payment methods we accept for our Floating Wall Shelves, how transactions are processed and verified, how taxes are calculated, and what happens when a refund is approved. We recommend reading through it before checking out so you know exactly what to expect.

Unless otherwise noted, every price shown on our website is listed in United States Dollars (USD).

 

We currently support a wide variety of secure payment gateways for purchases made through our website, including credit cards, debit cards, buy-now-pay-later solutions, and digital wallets:

Only the payment methods actively displayed at checkout can be used to complete your order. If your preferred method isn’t listed, it currently isn’t supported for purchases through our store.

 

When you place an order with us, you give both Kryviia and our payment processing partners (such as PayPal, Stripe, and Afterpay) permission to charge the total amount shown at checkout. We proudly offer FREE Shipping ($0.00 USD) on all standard orders, so your total will only reflect the product price and any applicable taxes.

Before an order is accepted, your payment may go through a series of checks, including authorization, identity verification, and fraud screening. Simply submitting an order does not automatically mean your payment has been approved or that your order has been accepted—confirmation only happens once these checks are successfully completed.

 

Every price you see on our site—including product costs for our Floating Wall Shelves and any taxes that apply—is displayed in USD. We encourage you to review your order summary closely before finalizing your purchase, paying particular attention to your billing details, shipping address, and selected payment method, since errors at this stage can delay processing.

 

All transactions on our site are handled by established third-party payment processors like Stripe and PayPal that use industry-recognized security protocols and SSL encryption to protect your information during checkout.

Kryviia does not retain your full card details or banking information on our own servers; that data is handled directly by our secure payment partners under their strict privacy and security standards.

While we take reasonable steps to safeguard every transaction, no online payment system can promise complete immunity from every possible risk.

 

To protect both our customers and our business from fraudulent activity, some orders may go through an additional review step before they are released for shipment. This review can involve confirming your payment details, cross-checking your billing information, or validating your shipping address. If we are unable to complete this verification successfully, your order may be delayed or cancelled.

 

If a payment attempt is declined or fails to process via PayPal, Stripe, Afterpay, or your bank card, we won’t be able to move forward with your order until a successful payment is received. Declined payments can happen due to authorization holds, account restrictions, incorrect billing details, or insufficient available funds. If this happens, we suggest reaching out to your bank or payment provider directly before trying to complete the purchase again.

 

Where required by law, applicable sales tax is automatically calculated and added to your order total. This amount is always shown clearly during checkout before you are asked to confirm and submit payment. The exact tax rate applied depends on your shipping destination.

 

Refunds, once approved, are always issued back to the same payment method originally used to place the order (e.g., refunded back through Stripe, PayPal, or Afterpay)—we are unable to redirect a refund to a different card or account.

Full details on refund eligibility, timelines, and the return process itself can be found in our Return & Refund Policy.

After we receive and inspect an approved return, refunds are typically processed within 10 business days. Keep in mind that even after we have issued the refund on our end, your bank, Stripe, PayPal, or Afterpay may need additional processing time before the funds appear back in your account balance.

 

We reserve the right to review, flag, or place a hold on any order that raises concerns during our verification process or shows signs of an unusual purchasing pattern. These measures exist to protect both our genuine customers and our business from fraud.

 

If you are paying with a card or account issued by a bank outside the United States, your provider may apply its own currency conversion rate along with foreign transaction fees. Kryviia has no control over these external fees.

 

If you believe there has been an error with a charge on your account, we encourage you to contact our support team at info@kryviia.site directly first so we can look into it and work toward a resolution. Filing a chargeback with your bank without reaching out to us first can slow down the process and may result in your account being flagged for future orders.

 

If you have any questions about payments, billing, or this policy, our team is ready to help: