FAQ

FAQS

Frequently Asked Questions

What is the weight capacity of your floating wall shelf units?
When installed properly into wall studs using our included heavy-duty mounting hardware, each shelf safely supports up to 30 pounds. Complete mounting instructions are provided with every order for easy installation.
Yes! Every floating shelf package comes complete with heavy-duty steel mounting brackets, premium drywall anchors, screws, and an easy-to-follow step-by-step assembly guide to ensure quick, secure setup in any room.
Orders are processed within 1 business day. Standard international transit takes between 4 to 7 business days, giving you an estimated total delivery window of 5 to 8 business days with full online tracking available.
We offer a 30-day risk-free return window with 100% free return shipping and zero restocking fees. Returned items must remain in brand-new, unused condition inside their original packaging to qualify for a full refund.
No, we operate under a zero hidden fee policy. Kryviia provides 100% free worldwide shipping on all orders with zero handling charges, processing fees, or surprise surcharges added when completing your online purchase.